FAQs (Frequently Asked Questions)
Welcome to Arham Naturals’ Help Center. Here are answers to the most common questions our customers ask.
📦 1. What types of products do you sell?
We offer a wide range of premium quality dry fruits, seeds, natural snacks, and healthy food products. All our products are 100% natural, unpolished, and chemical-free.
🚚 2. How long does shipping take?
Orders are usually processed and dispatched within 24–48 hours.
Delivery time depends on your location:
• Metro cities: 2–4 business days
• Other areas: 4–7 business days
💳 3. What payment methods do you accept?
We accept:
• UPI / Google Pay / PhonePe
• Debit & Credit Cards
• Net Banking
• Cash on Delivery (COD) available on most orders
🔄 4. Can I return or exchange my order?
Yes. If you receive a damaged, expired, or wrong product, please contact us within 48 hours of delivery.
We offer hassle-free returns or replacements according to our Return Policy.
📦 5. Are your products fresh and safe?
Absolutely! All our dry fruits and seeds are:
• Freshly packed in small batches
• Vacuum-sealed or food-grade packed
• Tested for quality before dispatch
🌱 6. Are your dry fruits organic or preservative-free?
Our products are 100% natural, unpolished, and preservative-free. While not certified organic, we ensure clean sourcing and no chemical treatment.
🎁 7. Do you offer gift boxes or combo packs?
Yes! We have a variety of dry fruit gift boxes and combo offers, perfect for festivals, weddings, and corporate gifting.
🛒 8. Can I buy in bulk or for resale?
Yes, we offer bulk pricing for large orders or resellers. Please contact our team via WhatsApp or email for wholesale rates.
📞 9. How can I contact your support team?
You can reach us via:
📧 Email: support@arhamnaturals.in
📱 WhatsApp: +91-9560696817
📩 Or use the contact form on our Contact Us page.
🧾 10. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via SMS/Email. You can also track your order from the ‘Track My Order’ page.
